Download Patches/Hot Fixes

FedEx Ship Manager® Software Patches/Hot Fixes 

Download URSA Update If you are currently on version 2361 or below, download the patch/hot fix for the FedEx Ship Manager Software Universal Routing and Sort Aid (URSA) Update.
Download 2014 IATA Update If you are currently on version 2350 and above, download the patch/hot fix for the FedEx Ship Manager Software 2014 IATA Update.
Tunnel Server Certification Utility If you are currently on any version of FedEx Ship Manager Software and have been notified by FedEx to update the security certification for your current software version, run this tunnel server certification utility.
FedEx 2014 Rate Changes 
fedex.com/us/2014rates To learn more about FedEx 2014 rate changes, please go to fedex.com/us/2014rates.
  • FedEx Express® rates will be downloaded to all FedEx Ship Manager Software systems provided by FedEx and will be available on Jan. 6, 2014.
  • FedEx Ground® rates will be downloaded to customers on version 232x and above during reconcile or demand download on or after Jan. 6, 2014.
FedEx Ship Manager Software updates will be rolled out via download to customers on version 246x and above using a staggered approach beginning Jan. 27, 2014

Downloading 2014 Rates (Versions 246x and above) 

If you do not receive the automatic rate update, manually download the 2014 rates as follows:

1. From the FedEx Ship Manager Software main shipping screen, select Download from the Utilities drop-down menu. The Demand Download screen displays.

2. Click the plus symbol (+) to expand the Rates section.

3. Select the Express Domestic Discounts, Express Earned and Bonus Discounts, Ground Discounts, Ground Earned Discounts, SmartPost Rates and SmartPost Earned Discounts checkboxes.

4. If you are set up for displaying list rates, also select the Express Domestic List Rates, Ground List Rates and SmartPost List Rates checkboxes. If these checkboxes do not display, skip this step.

5. Click OK to download these 2014 FedEx courtesy rates.

Downloading 2014 Rates (Versions 232x through 2362 and Versions 242x through 244x) 

If you do not receive the automatic rate update, manually download the 2014 rates as follows:

1. From the FedEx Ship Manager Software main shipping screen, select Download from the Utilities drop-down menu. The Demand Download screen displays.

2. For versions 232x through 2362, select the FedEx Express Domestic List Rates and FedEx Ground Discounts checkboxes.

3. For versions 242x through 244x, select the Express Domestic List Rates, Express Domestic Discounts, Ground List Rates and Ground Discounts checkboxes.

4. Click OK to download the 2014 FedEx courtesy rates.

To learn more about FedEx 2014 rate changes, please go to fedex.com/us/2014rates.

  • FedEx Express® rates will be downloaded to all FedEx Ship Manager Software systems provided by FedEx and will be available on Jan. 2, 2014.
  • FedEx Ground® rates will be downloaded to customers on version 232x and above during reconcile or demand download on or after Jan. 2, 2014.
  • FedEx Ship Manager Software updates will be rolled out via download to customers on version 246x and above using a staggered approach beginning Jan. 2, 2014.

Download Software

Start streamlining your shipping operation today with a free download of FedEx Ship Manager Software.

Learn more

If you have any questions or need assistance using FedEx Ship Manager Software, please call the FedEx Ship Manager Technical Support Center at 1.877.FDX Assist 1.877.339.2774. Use of this new software is governed by the FedEx Automation Agreement for FedEx Ship Manager®.