Get help with: Prepare a shipment at fedex.com

Welcome to the new Interactive Help Guide. Learn how to use FedEx Ship Manager® at fedex.com by choosing one of the help options below. Each option provides a different type of assistance to fit your specific need.

View description of each help option.

Show Me
This will show you a demonstration of the feature.

Practice
This will give you a chance to practice using the feature.

Guide Me
This will give you assistance as you use the actual feature.

Print Instructions This will provide you printable instructions on how to use the feature.

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Browsers:
Internet Explorer 5.5 sp2 and 6.0
Java virtual machines:
CPU 500 MHz up to and including 1 GHz: Microsoft JVM 1.1.4 (versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x CPU faster than 1 GHz: Microsoft JVM 1.1.4 (versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x to 1.5.0_06

Within the U.S.

Ship using FedEx Express® or FedEx Ground®

Guide Me | Print Instructions



Ship using FedEx Express® Freight

Guide Me | Print Instructions



Create a return shipment

Guide Me | Print Instructions

Outside the U.S.

Ship documents using FedEx Express

Guide Me | Print Instructions



Ship products/commodities using FedEx Express

Guide Me | Print Instructions



Ship products/commodities using FedEx Electronic Trade Documents

Guide Me | Print Instructions



Ship using FedEx International Priority® Freight

Guide Me | Print Instructions

Frequently Asked Questions

How do I choose customs documentation for international shipping?

Guide Me | Print Instructions



How do I enter commodities when shipping internationally?

Guide Me | Print Instructions



How do I enter EEI/SED information?

Guide Me | Print Instructions