Get help with: Prepare a shipment at fedex.com
Welcome to the new Interactive Help Guide. Learn how to use FedEx Ship Manager® at fedex.com by choosing one of the help options below. Each option provides a different type of assistance to fit your specific need.
- View description of each help option.
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Show Me
This will show you a demonstration of the feature.
Practice
This will give you a chance to practice using the feature.
Guide Me
This will give you assistance as you use the actual feature.
Print Instructions This will provide you printable instructions on how to use the feature. - For best results, please disable your pop-up blocker. View browser requirements.
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Browsers:
Internet Explorer 5.5 sp2 and 6.0
Java virtual machines:
CPU 500 MHz up to and including 1 GHz: Microsoft JVM 1.1.4 (versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x CPU faster than 1 GHz: Microsoft JVM 1.1.4 (versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x to 1.5.0_06
Within the U.S.
Ship using FedEx Express® or FedEx Ground®
Show Me|Practice|Guide Me|Print Instructions
Ship using FedEx Express® Freight
Show Me|Practice|Guide Me|Print Instructions
Create a return shipment
Outside the U.S.
Ship documents using FedEx Express
Show Me|Practice|Guide Me|Print Instructions
Ship products/commodities using FedEx Express
Show Me|Practice|Guide Me|Print Instructions
Ship products/commodities using FedEx Electronic Trade Documents
Ship using FedEx International Priority® Freight
Frequently Asked Questions
How do I choose customs documentation for international shipping?
Show Me|Practice|Guide Me|Print Instructions
How do I enter commodities when shipping internationally?
Show Me|Practice|Guide Me|Print Instructions
