Jump-start your FedEx account

We're glad you chose FedEx. Whether you're new to FedEx, switching to FedEx from another carrier or looking for answers to commonly asked questions, find the information you're looking for quickly and easily. You can also sign up for a new FedEx account, schedule a shipment or track its status at any time by clicking on the buttons below.



Use the tabs below to find information, tools and resources to meet your specific needs.

I want get-started information customized to fit my needs

If you want fast, easy, personalized information to help you begin shipping with your FedEx account, this is your place to get a simple start. Our customizable, shareable and updatable quick-start guide is available online or as a PDF and gives you access to the top-level information you need to get started shipping:

  • Read service overviews
  • Find useful links and phone numbers
  • Generate charts and maps for your shipments

Go to the quick-start guide

I want to open a FedEx account

Make managing your shipping as fast and easy as possible. Open a FedEx account online, and take advantage of our online shipping tool, FedEx Ship Manager® at fedex.com.

If you already have a fedex.com user ID, log in and apply for a new account.

When you open an account, you can:

  • Save time and ship smarter with tools like Address Book, Ship History, and much more.
  • Save up to 16% on eligible FedEx Express® U.S.and international services.
  • Save up to 8% on eligible FedEx Ground® and FedEx Home Delivery® services.
  • Save 60% on eligible FedEx Freight® services.
By applying for this discount, I understand that my use of the discount will be governed by the Program Agreement.

Open a FedEx account

I need to learn more about shipping with FedEx

Your needs are as unique as you are. For deeper information than that found in the quick-start guide, we can connect you to key tools and resources. Whether you’re shipping for the first time or brushing up on the latest services and tools, you can find information to get the job done.

Learn more

Get an overview of shipping services

Get an overview of shipping services

Compare shipping services, get details and access quick links.

See services at-a-glance
Learn how to pack

Learn how to pack

We can pack your shipment, or you can get tips and supplies to pack like a pro.

Get packing resources
Learn how to ship

Learn how to ship

It's easy and nearly automatic to create FedEx shipping labels and shipping documentation.

Start shipping
Learn about fedEx solutions for your industry

Learn about FedEx® solutions for your industry

Find industry-specific solutions for healthcare, e-commerce, finance, and more.

See your solutions
Find FedEx locations near you

Find FedEx locations
near you

You can access FedEx 24/7. We have more than 43,000 drop-box locations, plus FedEx Office and other locations near you.

Find your locations
FedEx Mobile

FedEx® Mobile

Access the power of fedex.com in the palm of your hand.

Go to FedEx Mobile

I need to contact someone at FedEx

Customer Support Center
Find the answers, information and resources to help you with all your shipping and business needs with FedEx. Read Frequently Asked Questions; check out detailed information on our services; or contact us via email, phone or mail.
Find answers

FedEx Sales Assistance 
Do you need to talk to a FedEx sales representative regarding your account, or would you like to refer someone else?
Request assistance