Service Guide

New Customer Center
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Printer-Friendly Welcome to the New Customer Center

Find and use the right FedEx® services, resources and tools for your needs. You can also download and view a complete FedEx Welcome kit at any time by clicking one of the buttons below.

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What Do You Want to Do Today?

Whether you're brand-new to FedEx, switching to FedEx from another carrier, or looking for answers to commonly asked questions, we can connect you to the information you're looking for quickly.



Set up a new account


Save up to 16% on FedEx Express® services and 8% on FedEx Ground® services when you use FedEx Ship Manager® at fedex.com to create your shipping labels.

Sign up now


Explore FedEx services


  • FedEx has shipping services that meet all your needs.
  • We also offer business, document and shipping support through our network of FedEx Office locations.
Learn about our services


Learn how to pack


  • Get help packing your shipment.
  • Purchase supplies.
  • Pick up free FedEx Express packaging at your local FedEx Office Print & Ship CenterSM.
  • Learn about our packaging expertise.
Get details
 



Learn how to ship


  • Online at fedex.com.
  • Other electronic shipping solutions.
  • Paper airbills you can complete manually.
  • Convenient drop-off and pickup options.
Start shipping


Learn how to track


  • My FedEx® at fedex.com.
  • From your desktop.
  • Via your mobile device.
  • By calling FedEx Customer Service.
  • FedEx InSight®.
Start tracking


Get fast answers


  • Download a FedEx Welcome Kit.
  • Get an overview of all our services.
Learn what FedEx offers