FedEx® Global Returns

Give customers, clients, and business partners a reason for return business. With FedEx Global Returns, you have the control you need to create a simple, fast return experience — providing a competitive advantage for your business and allowing you to easily manage inventory.

  • Image of a woman

Need help with a return?

See what you need to know

Change your return label.

See how to edit your documents

Take control of your international returns.

Both original and return shippers have more control in the return process with FedEx Global Returns, reducing errors and creating a smoother return experience for everyone.

More control. Link your return to an outbound shipment, track its status in transit, and decide when it arrives. Learn more

More flexibility. Choose which format you send return labels, include labels with return shipments, or create labels for just the return leg. Learn more

Customs clearance assistance. Navigate key information items that brokers and customs officials need with our help. Learn more

Return Options

Explore all of your options for optimizing global returns.

  • Label options
  • Automation platforms
  • Tracking and reporting options

Learn more

  • Image of a woman preparing a return

Tips for Original Shippers

Find everything you need to set up an international return shipment for customers, clients, and business partners.

  • Return types
  • Shipper resources
  • Letter of Authorization

Learn more

  • Image of a man reading documents

Tips for Return Shippers

Processing an international return? We're here to help.

  • Returning shipments to FedEx
  • Pickup availability
  • Dropoff options
  • Commercial Invoice

Learn more

  • Image of a FedEx working moving packages

Domestic Returns

If you're not shipping internationally, FedEx has resources for domestic shipments.

  • Domestic return labels
  • Service options

Learn more

  • Image of FedEx shipping