FedEx® Global Returns

Give customers, clients, and business partners a reason for return business. With FedEx Global Returns, you have the control you need to create a simple, fast return experience — providing a competitive advantage for your business and allowing you to easily manage inventory.

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Control your returns.

See how easy it is to streamline your returns and offer your customers a better experience with flexible return options from FedEx Global Returns.

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Need help with a return?

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Change your return label.

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Take control of your international returns.

Both original and return shippers have more control in the return process with FedEx Global Returns, reducing errors and creating a smoother return experience for everyone.

More control. With FedEx Global Returns, you can control where the return is destined and how fast it gets there. You can also maintain full visibility throughout the return process and link the return shipment to the original outbound shipment. 

More flexibility. You’ll have the freedom to create return labels and customs documents at the same time as the outbound shipment, or create them just for the return leg — and you can choose to send the label as a hard copy, a PDF, or an editable online return label.

Customs clearance assistance. We’ll help navigate key information items that brokers and customs officials need, and thus minimize delays and prevent surprise costs.

Return Options

Explore all of your options for optimizing global returns.

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Tips for Original Shippers

Find everything you need to set up an international return shipment for customers, clients, and business partners.

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Tips for Return Shippers

Processing an international return? We're here to help.

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Domestic Returns

If you're not shipping internationally, FedEx has resources for domestic shipments.

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