Call or Write Us

Please select the appropriate number or address below. International contact information is also provided at the bottom of the page.

 

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Call or Write Us

U.S. Customer Service
1.800.Go.FedEx
1.800.463.3339

Printable Phone Menu

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116


U.S. International Customer Service
1.800.247.4747

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116


U.S. TDD (Telephone Device for the Deaf) Services
(7 a.m. - 8 p.m. CST)

1.800.238.4461

FedEx TDD/Hearing Impaired Customer Service Operations
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116


Hearing Impaired Relay Desk
1.800.464.0709

FedEx TDD/Hearing Impaired Customer Service Operations
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116


U.S. Billing Inquiries
1.800.622.1147

1.800.548.3020
(Fax)

FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116


Cargo Claims Inquiries
1.800.Go.FedEx
1.800.463.3339

Printable Phone Menu

1.877.229.4766 (Fax)

FedEx Cargo Claims Dept.
P.O. Box 256
Pittsburgh, PA 15230


U.S. FedEx Express Freight Services
(shipments over 150 lbs.)

1.800.332.0807

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

Contact Us in Other Countries

North America

USA / Canada 1.800.GoFedEx 1.800.463.3339 

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Europe

Austria 0800 123 800 austria@fedex.com
Belgium 02 752 75 75 belgium@fedex.com
Czech Republic 800 1 33339 czechrepublic@fedex.com
Denmark 70 233 332 denmark@fedex.com
Estonia 8002345 eemaster@mail.fedex.com
Finland 010 800 515 finland@fedex.com
France 0825 886 887 (0.15 EUR TTC/mn)
france@fedex.com
Germany 01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.) germany@fedex.com
Hungary 06 40 980 980 hungary@fedex.com
Ireland 1800 535 800 ireland@fedex.com
Italy Regular 199.151.119 (0.10 € / min, VAT included)
Outside of Italy +39 02-92.17.26.60
italy@fedex.com
Latvia 80005300 lvmaster@mail.fedex.com
Lithuania 8800 20200 ltmaster@mail.fedex.com
Luxembourg 8002 35 55 belgium@fedex.com
Netherlands 0800 0222 333 netherlands@fedex.com
Norway 63 94 03 00 norway@fedex.com
Poland 801 002 800 or 22 211 80 00 (for mobile phones) poland@fedex.com
Russia 7 495 788 8881 russia@fedex.com
Spain 902 100 871 spain@fedex.com
Sweden 0200 252 252 sweden@fedex.com
Switzerland 0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider) switzerland@fedex.com
United Kingdom 08456 070809 uk@fedex.com
For all other European countries, you can find a contact phone number on the country homepage.

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Middle East / India

Bahrain

973-17-334448 memaster@fedex.com
India

1 800-22-6161

india@fedex.com
Israel 1-700-700-339 eumaster@fedex.com
Kuwait 965-1802233 kuwait@fedex.com
Saudi Arabia +966 92 000 9999 memaster@fedex.com
UAE

800 33339

Outside of UAE +971-4-2994440

uae@fedex.com
For all other Middle East countries and the Indian Subcontinent, you can direct your inquiry via electronic mail to memaster@fedex.com or find a contact phone number on the country homepage.

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Africa

South Africa 27-11 923 8000 memaster@fedex.com 
For all other African countries, you can direct your inquiry via electronic mail to memaster@fedex.com or find a contact phone number on the country homepage.

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Asia

Australia
Toll Free 13-26-10
Regular +61132610

New Zealand
Toll Free 0800-733339
Regular +6492565382

Indonesia
Toll Free 0 800 1 888 800
Regular 6221 75998800

Papua New
Guinea

675 325 9788
Regular 6753214606

Fiji
679 722 933
Regular 6796722933

New Caledonia
687 286 125
Regular 687777616

Vanuatu
678 27 653
Regular 67823991

French Polynesia
689 453 645
American Samoa
684 699 5701
Regular 001 684 6995701

Cook Islands
682 23361
Hong Kong
(852) 27303333
Macau
(853) 703333
Peking
Toll Free 400 886 1888 (Mobile phone user)
Regular 8610 6464 8855

Shanghai
Toll Free 400 886 1888 (Mobile phone user)
Regular 8621 5257 4620

Guangzhou
Toll Free 400 86 1888 (Mobile phone user)
Regular 8620 8763 2866

Malaysia
Toll Free 1800-886363
Regular +603 7721 1388
Skype +603 7721 1388

Singapore
Toll Free 1800-7432626
Regular (65) 67432626

Thailand
Toll Free 1782
Regular 6622298900

Cambodia
855 23 426 931
Regular 855 23 211278/216712/215436

Vietnam
Toll Free 1800 585835
Regular 848 3948 0370

Ho Chi Minh
848 200 747
Hanoi
8448249-054
Myanmar
Service to Myanmar/Burma has been suspended until further notice.

Japan
Toll Free 0120-003200
Regular (81) 43-298-1919

Korea
Toll Free 080 023 8000
Regular number not available

Philippines
632 855 8484
Taiwan
Toll Free 0800-075-075
Regular (886) 2-8181-1912

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Latin America

Argentina 011-5411-4630-0300
Brazil/Sao Paulo 0800 703 3339
Chile 011-562-361-6111
Dominican Republic 1-809-565-3636
Jamaica 1-876-960-9192
Mexico 011-525-55-228-9904
Panama 1-507-271-3838
Puerto Rico 1-787-793-9300
Trinidad 1-868-645-2579
Uruguay 011-598-2-628-0100
Venezuela 011-58-212-205-3333

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Call or Write Us

Customer Support
U.S. 1.866.393.4585
International 1.866.393.4685 
Bilingual Support 1.866.232.2942 (dialing from the U.S)
01.800.232.2940 (dialing from Mexico)
Technical Support 1.800.435.7949 
Volume Services 1.888.465.5646 
FedEx Freight Headquarters Renaissance Center
1715 Aaron Brenner Drive
Suite 600
Memphis, TN 38120

FedEx Freight
Harrison, AR office
1.870.741.9000 
1.800.874.4723 

1.870.741.3003 (fax)
2200 Forward Drive
Harrison, AR 72601

P.O. Box 840
Harrison, AR 72602-0840
FedEx Freight
Lakeland, FL office
333 E. Lemon St.
Lakeland, FL 33801
P.O. Box 95002
Lakeland, FL 33804-5002

Call or Write Us

Surface Expedite

North America
1.866.274.6117 Toll-Free
1.234.310.4090 Local

FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000


Air Expedite

Worldwide
1.866.551.4033 Toll-Free

FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000


White Glove Services®

U.S. and Canada
1.866.280.1810 Toll-Free

FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000


FedEx Truckload BrokerageSM

U.S. and Canada
1.888.444.5940 Toll-Free
1.234.310.4117 (fax)
FedEx Truckload Brokerage
1475 Boettler Road
Uniontown, OH 44685-9584

 

P.O. Box 5000
Green, OH 44232-5000


Call or Write Us

FedEx Express
FedEx Ground
Customer Service

 

1.800.GoFedEx
1.800.463.3339

 

Small Package / Envelope Inquiries International and/or domestic air and ground package service (less than 150 lbs).

FedEx Trade Networks Customer Contact Center
(8:00 a.m. - 8:00 p.m. EST)
E-mail: ftn_customercontact@ftn.fedex.com US/Canada/Mexico Border Customer Service Global Ocean and Air Cargo Distribution

 

1.800.249.2953
1.716.879.1075

 

FedEx Trade Networks Transport & Brokerage
Customer Contact Center
FedEx Trade Networks Services:
Customer setups, rate quote assistance, general account information and assistance

My Global Trade Data 
(8:00 a.m. - 5:00 p.m. EST )

 

1.800.889.8723
1.716.879.1400

 

 

FedEx Trade Networks Transport & Brokerage
My Global Trade Data Services

Trade & Customs Advisory Services and WorldTariff
(9:00 a.m. - 6:00 p.m. EST)

 

1.866.268.7602
1.901.818.7775 

 

FedEx Trade Networks Trade Services
Customer Service

U.S. Headquarters

 

 

 

FedEx Trade Networks
6075 Poplar Ave, Suite 401
Memphis, TN 38119