Customer Support Center

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Please select the appropriate number or address below. International contact information is also provided at the bottom of the page.

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  • Package, Envelope
    Express Freight

Call or Write Us

North America

USA / Canada

1.800.GoFedEx
1.800.463.3339


U.S. Customer Service

1.800.Go.FedEx
1.800.463.3339

Printable Phone Menu

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116


U.S. International Customer Service

1.800.247.4747

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116


U.S. TDD (Telephone Device for the Deaf) Services
(7 a.m.-8 p.m. CST)

1.800.238.4461

FedEx TDD/Hearing Impaired Customer Service Operations
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116


Hearing Impaired Relay Desk

1.800.464.0709

FedEx TDD/Hearing Impaired Customer Service Operations
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116


U.S. Billing Inquiries

1.800.622.1147

1.800.548.3020
(Fax)

FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116


Cargo Claims Inquiries

1.800.Go.FedEx
1.800.463.3339

Printable Phone Menu

1.877.229.4766 (Fax)

FedEx Cargo Claims Dept.
P.O. Box 256
Pittsburgh, PA 15230


U.S. FedEx Express Freight Services
(shipments over 150 lbs.)

1.800.332.0807

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

Europe

Austria

0800 123 800

austria@fedex.com

Belgium

02 752 75 75

belgium@fedex.com

Czech Republic

800 1 33339

czechrepublic@fedex.com

Denmark

70 233 332

denmark@fedex.com

Estonia

8002345

eemaster@mail.fedex.com

Finland

010 800 515

finland@fedex.com

France

0825 886 887 (0.15 EUR TTC/mn)

france@fedex.com

Germany

01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.)

germany@fedex.com

Hungary

06 40 980 980

hungary@fedex.com

Ireland

1800 535 800

ireland@fedex.com

Italy

Regular 199.151.119 (0.10 € / min, VAT included)
Outside of Italy +39 02-92.17.26.60

italy@fedex.com

Latvia

80005300

lvmaster@mail.fedex.com

Lithuania

8800 20200

ltmaster@mail.fedex.com

Luxembourg

8002 35 55

belgium@fedex.com

Netherlands

0800 0222 333

netherlands@fedex.com

Norway

63 94 03 00

norway@fedex.com

Poland

801 002 800 or 22 211 80 00 (for mobile phones)

poland@fedex.com

Russia

7 495 788 8881

russia@fedex.com

Spain

902 100 871

spain@fedex.com

Sweden

0200 252 252

sweden@fedex.com

Switzerland

0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider)

switzerland@fedex.com

United Kingdom

08456 070809

uk@fedex.com


For all other European countries, you can find a contact phone number on the country homepage.

Middle East/India

Bahrain

973-17-334448

bahrain@fedex.com

India

1 800-22-6161

india@fedex.com

Israel

1-700-700-339

eumaster@fedex.com

Kuwait

965-1802233

kuwait@fedex.com

Saudi Arabia

800 246 44 44
+966 12 232 99 99 (for international callers)

SaudiArabia@fedex.com

UAE

800 33339

Outside of UAE +971-4-2994440

uae@fedex.com


For all other Middle East countries and the Indian Subcontinent, you can direct your inquiry via electronic mail to memaster@fedex.com or find a contact phone number on the country homepage.

Africa

South Africa

27-11 923 8000

memaster@fedex.com


For all other African countries, you can direct your inquiry via electronic mail to memaster@fedex.com or find a contact phone number on the country homepage.

Asia

Australia

Toll Free 13-26-10
Regular +61132610

New Zealand

Toll Free 0800-733339
Regular +6492565382

Indonesia

Toll Free 0 800 1 888 800
Regular 6221 75998800

Papua New Guinea

675 325 9788
Regular 6753214606

Fiji

679 722 933
Regular 6796722933

New Caledonia

687 286 125
Regular 687777616

Vanuatu

678 27 653
Regular 67823991

French Polynesia

689 453 645

American Samoa

684 699 5701
Regular 001 684 6995701

Cook Islands

682 23361

Hong Kong

(852) 27303333

Macau

(853) 703333

Peking

Toll Free 400 886 1888 (Mobile phone user)
Regular 8610 6464 8855

Shanghai

Toll Free 400 886 1888 (Mobile phone user)
Regular 8621 5257 4620

Guangzhou

Toll Free 400 86 1888 (Mobile phone user)
Regular 8620 8763 2866

Malaysia

Toll Free 1800-886363
Regular +603 7721 1388
Skype +603 7721 1388

Singapore

Toll Free 1800-7432626
Regular (65) 67432626

Thailand

Toll Free 1782
Regular 6622298900

Cambodia

855 23 426 931
Regular 855 23 211278/216712/215436

Vietnam

Toll Free 1800 585835
Regular 848 3948 0370

Ho Chi Minh

848 200 747

Hanoi

8448249-054

Myanmar

Service to Myanmar/Burma has been suspended until further notice.

Japan

Toll Free 0120-003200
Regular (81) 43-298-1919

Korea

Toll Free 080 023 8000
Regular number not available

Philippines

632 855 8484

Taiwan

Toll Free 0800-075-075
Regular (886) 2-8181-1912

Latin America

Argentina

011-5411-4630-0300

Brazil/Sao Paulo

0800 703 3339

Chile

011-562-361-6111

Dominican Republic

1-809-565-3636

Jamaica

1-876-960-9192

Mexico

011-525-55-228-9904

Panama

1-507-271-3838

Puerto Rico

1-787-793-9300

Trinidad

1-868-645-2579

Uruguay

011-598-2-628-0100

Venezuela

011-58-212-205-3333

  • Freight
    Shipments

Call or Write Us

Customer Support

      U.S.

1.866.393.4585

      International

1.866.393.4685

Technical Support

1.800.435.7949

Volume Services

1.888.465.5646

FedEx Freight Headquarters

Renaissance Center
1715 Aaron Brenner Drive
Suite 600
Memphis, TN 38120


FedEx Freight
Harrison, AR office

1.870.741.9000
1.800.874.4723

1.870.741.3003 (fax)

2200 Forward Drive
Harrison, AR 72601

P.O. Box 840
Harrison, AR 72602-0840


FedEx Freight
Lakeland, FL office

333 E. Lemon St.
Lakeland, FL 33801
P.O. Box 95002
Lakeland, FL 33804-5002

  • Expedited/Extra-care
    Handling

Call or Write Us

Surface Expedite
North America

1.866.274.6117 Toll-Free
1.234.310.4090 Local

FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000


Air Expedite
Worldwide

1.866.551.4033 Toll-Free

FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000


White Glove Services®
U.S. and Canada

1.866.280.1810 Toll-Free

FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000


FedEx Truckload BrokerageSM
U.S. and Canada

1.888.444.5940 Toll-Free
1.234.310.4117 (fax)

FedEx Truckload Brokerage
1475 Boettler Road
Uniontown, OH 44685-9584

P.O. Box 5000
Green, OH 44232-5000

  • Air/Ocean Freight
    Forwarding

Call or Write Us

FedEx Express
FedEx Ground
Customer Service

1.800.GoFedEx
1.800.463.3339

Small Package / Envelope Inquiries: International and/or domestic air and ground package service (less than 150 lbs).


FedEx Trade Networks Customer Contact Center
(8:00 a.m. - 8:00 p.m. EST)
Email: ftn_customercontact@ftn.fedex.com U.S./Canada/Mexico Border Customer Service Global Ocean and Air Cargo Distribution

1.800.249.2953
1.716.879.1075

FedEx Trade Networks Transport & Brokerage
Customer Contact Center

FedEx Trade Networks Services:
Customer setups, rate quote assistance, general account information and assistance


My Global Trade Data 
(8:00 a.m. - 5:00 p.m. EST )

1.800.889.8723
1.716.879.1400

FedEx Trade Networks Transport & Brokerage
My Global Trade Data Services


Trade & Customs Advisory Services and WorldTariff
(9:00 a.m. - 6:00 p.m. EST)

1.866.268.7602
1.901.818.7775

FedEx Trade Networks Trade Services
Customer Service


U.S. Headquarters

FedEx Trade Networks
6075 Poplar Ave, Suite 300, 3rd Floor
Memphis, TN 38119