Articles and insights
Let us connect you to advice and guidance from your small business peers and industry leading experts.
Choose a topic below to read about real-world use cases to help inform your supply chain decisions, and beyond.
Brick and mortar
Make shop small work year-round
Get four tips from HeidiJHale Designs on how they promote and grow their business utilizing the shop small movement.
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Office décor ideas to bring life to your workplace
These office decor ideas will transform your workspace into a place where you can your employees will enjoy spending time.
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How to create successful customer loyalty programs
Loyalty programs for small businesses engage and reward customers and build long-term relationships
Read articleChange management
Is it good to start a business in this economy?
Find out how to take advantage of a recession to successfully get it up and running.
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Small businesses creating a sustainable future
Discover how these FedEx small business grant winners are prioritizing sustainability by creating solutions that can help build a better future.
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Small business resilience during pandemic
Find out how these FedEx small business (a legacy program) grant winners remained resilient and thrived during the COVID-19 pandemic.
Read articleCustomer experience
Seven winning client retention strategies for your business
Client retention is vital to running a successful business. A customer retention program is an essential aspect of an effective marketing plan.
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How to reduce your international shipping time
Discover how FedEx International Connect Plus may help increase international customers’ satisfaction by reducing time spent in customs.
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Tips for writing business thank you notes
Wondering how to thank a client for their business? Here are six steps to writing client appreciation cards and “thanks for your support” messages.
read moreDesign
Office décor ideas to bring life to your workplace
These office decor ideas will transform your workspace into a place where you can your employees will enjoy spending time.
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Graphic design ideas to perfect your business branding
Strong branding is the key to success. Make a splash and keep your brand cohesive with clever graphic design ideas.
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How to create successful customer loyalty programs
Loyalty programs for small businesses engage and reward customers and build long-term relationships
Read articleDigital marketing
Make shop small work year-round
Get four tips from HeidiJHale Designs on how they promote and grow their business utilizing the shop small movement.
read article
How to determine how much to spend on advertising
How much does advertising cost each year? Set your budget and decide the best use of marketing dollars for your small business.
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Setting brand guidelines to get your business off the ground
Guidelines are the backbone to strong brands. Make sure potential customers know what your company is all about with consistent business branding.
read articleEcommerce
Strategize for ecommerce success
Read the latest ecommerce trends reports for insights into what customers care about. Plus, find helpful tools, articles, and case studies.
DISCOVER TOOLS AND TACTICS
Manage your time in peak
Get tips on time management for your small business peak season, from Kat Samardzija, owner of Locker Lifestyle.
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A return strategy suited for success
SuitShop shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.
Read articleFinance
How to set a price point for profit
Small business expert, Dawn Fotopulos, answers common questions around pricing.
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9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
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How to determine how much to spend on advertising
How much does advertising cost each year? Set your budget and decide the best use of marketing dollars for your small business.
read articleFragile shipping
Special care shipping
Check out these tips and service information on shipping wine, breakables, perishables, and temperature controlled items.
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Fulfillment
How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
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Should you sell abroad?
If you’re only selling in the US, you’re missing out on a lot of potential customers. But selling internationally comes with challenges.
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4 ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
Read articleFunding
Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
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Exploring angel investing
Owner, Gina Cucina, details why she decided to seek angel investing for her small, growing business.
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Grants power growth
FedEx Small Business Grant (a legacy program) winners share how grant money funded growth, marketing, and manufacturing improvements.
Read articleHuman resources
Professional resume design tips to land your next job
An eye-catching resume is a must for your next career move. From the best resume paper to how to use color, these tips will land your next interview.
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How to create a training manual
Training manuals are trusted resources for employees. Use these examples to create a clear and concise set of procedures for your company.
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Standard operating procedures checklist
Use these creative employee handbook examples for tips on how to train your staff on your standard operating procedures.
read moreInternational
Should you sell abroad?
If you’re only selling in the US, you’re missing out on a lot of potential customers. But selling internationally comes with challenges.
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Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
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How to create successful customer loyalty programs
Loyalty programs for small businesses engage and reward customers and build long-term relationships
Read articleInventory management
How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
Read more
4 ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
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Managing backorders
Follow these tips to help you deal with backorders without losing customers.
Read articleNew business
How to determine how much to spend on advertising
How much does advertising cost each year? Set your budget and decide the best use of marketing dollars for your small business.
read article
Setting brand guidelines to get your business off the ground
Guidelines are the backbone to strong brands. Make sure potential customers know what your company is all about with consistent business branding.
read article
Office décor ideas to bring life to your workplace
These office decor ideas will transform your workspace into a place where you can your employees will enjoy spending time.
read articlePackaging
Optimizing your packaging
Get tips for choosing the most effective, efficient, and cost-conscious packaging for your shipment.
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Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
read articlePeak
Peak season staffing
Get tips on staffing up for your small business peak season from Ibrahima Diallo, co-founder of Ginjan Bros.
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Andi Green talks small-business success
Get small-business strategies from Andi Green, WorryWoos® creator and former winner of a FedEx Small Business Grant.
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Seven tips for peak planning
Get advice from FedEx Small Business Grant (a legacy program) winners on how they make the most of their peak season.
read articlePerishable
Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
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5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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Tips from 20 years of packaging
Get insights on perishable packaging from Suzi Buchanan, of Humdinger Kettle Korn, and their 20 years of shipping experience.
read articlePricing
Pricing for success
Dream Beard participates in Q&A with small business expert, Dawn Fotopulos, about pricing strategy.
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Professional resume design tips to land your next job
An eye-catching resume is a must for your next career move. From the best resume paper to how to use color, these tips will land your next interview.
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How to set a price point for profit
Small business expert, Dawn Fotopulos, answers common questions around pricing.
read article
Setting brand guidelines to get your business off the ground
Guidelines are the backbone to strong brands. Make sure potential customers know what your company is all about with consistent business branding.
read articlePrint marketing
Creative yard sign message ideas
Yard signs are a great way to get your message across — at a distance.
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Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
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Creative banner and sign ideas to stand out
From event directional signs to an entry sign board, use smart branding to market your company and event.
read articleReturns
A return strategy suited for success
SuitShop shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.
Read article
Updating your returns policy
Get tips and examples of how businesses are making changes and creating new returns policies in response to COVID-19.
read more
Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
Read articleShipping
Should you sell abroad?
If you’re only selling in the US, you’re missing out on a lot of potential customers. But selling internationally comes with challenges.
Read article
9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
read article
Integrate shipping software
Understand integration options to help you build FedEx shipping into your e-commerce platform.
Read articleSmall Business Grant Program
Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
Read Article
Meet the 2017 winners
Read the inspiring stories of the companies that won the 2017 FedEx Small Business Grant (a legacy program) program.
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Meet the 2018 winners
Discover the winners of the FedEx Small Business Grant program, (a legacy program) their products, and the inspiring stories behind their businesses.
Read articleSustainability
Small businesses focused on sustainability
Read how these FedEx Small Business Grant (a legacy program) winners are making a positive impact on the environment.
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6 tips for more sustainable packaging
Get our tips for choosing more eco-friendly packaging for your business. You'll help conserve natural resources and minimize waste - and grow customer
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How small businesses give back
For some entrepreneurs, doing good and giving back is more than a seasonal theme, it’s a part of their business culture all year.
read articleTechnology
Choose the right ecommerce platform
Get tips to help you choose the right sales platform for your small business.
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Integrate shipping software
Understand integration options to help you build FedEx shipping into your e-commerce platform.
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Easy design tools for small business
To complement FedEx's design tool powered by Canva, here are some ideas for tools to create easy fonts, color corrections, infographics and more.
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