Articles and insights
Let us connect you to advice and guidance from your small business peers and industry leading experts.
Choose a topic below to read about real-world use cases to help inform your supply chain decisions, and beyond.
Brick and mortar
Small business guide to canvassing
If you have a deal that's worth sharing with the whole neighborhood, here's how to get the word out effectively.
read more
Contactless business practices to create a safe customer experience
Here's a retail health and safety checklist to make your retail business shopping safe/friendly in the age of COVID-19.
read more
Make shop small work year-round
Get four tips from HeidiJHale Designs on how they promote and grow their business utilizing the shop small movement.
read articleChange management
5 tips to recharge yourself and your business
Breathing new life into your business can equip you to face the competition. Check out these engaging ways to recharge your business and help it grow.
Read more
Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
Read Article
Emergency preparedness checklist for small businesses
Developing an emergency plan is one of the most important decisions a small business owner can make. Use this checklist to help protect your business.
read moreCustomer experience
Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
read more
Businesses enjoy reliable international shipping
Consumers who have a satisfying shopping experience are likely to become repeat customers. FedEx International Connect Plus can help make that happen.
Read Article
Company Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
read articleDesign
How to make a banner for your business
Banner design for business marketing requires inspiration, a strong message and attractive visual content.
Read article
How to create a poster
Learn how to design your own poster with these tips to create a memorable, eye-catching business poster.
read more
Choosing types of paper for printing
To choose the best type of paper for printing your project, consider factors like finish, thickness and cardstock paper weight.
Read moreDigital marketing
Turn your passion into a brand
Ebun Olaloye, owner of Live Breathe Futbol, shares his key insights on launching a passion brand.
read article
Seven tips for peak planning
Get advice from FedEx Small Business Grant (a legacy program) winners on how they make the most of their peak season.
read article
Use social media to boost sales
Get tips for building a social media strategy and boosting your small business peak season success.
read articleEcommerce
Strategize for ecommerce success
Read the latest ecommerce trends reports for insights into what customers care about. Plus, find helpful tools, articles, and case studies.Â
DISCOVER TOOLS AND TACTICS
Manage your time in peak
Get tips on time management for your small business peak season, from Kat Samardzija, owner of Locker Lifestyle.
read article
A return strategy suited for success
SuitShop shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.
Read articleFinance
9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
read article
Exploring angel investing
Owner, Gina Cucina, details why she decided to seek angel investing for her small, growing business.
read article
Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
read articleFragile shipping
Special care shipping
Check out these tips and service information on shipping wine, breakables, perishables, and temperature controlled items.
read articleFulfillment
How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
Read more
4 ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
Read article
Should you sell abroad?
If you’re only selling in the US, you’re missing out on a lot of potential customers. But selling internationally comes with challenges.
Read articleFunding
Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
read article
Exploring angel investing
Owner, Gina Cucina, details why she decided to seek angel investing for her small, growing business.
read article
Grants power growth
FedEx Small Business Grant (a legacy program) winners share how grant money funded growth, marketing, and manufacturing improvements.
Read articleHuman resources
Seven tips for peak planning
Get advice from FedEx Small Business Grant (a legacy program) winners on how they make the most of their peak season.
read article
Peak season staffing
Get tips on staffing up for your small business peak season from Ibrahima Diallo, co-founder of Ginjan Bros.
read article
How to create a training manual
Training manuals are trusted resources for employees. Use these examples to create a clear and concise set of procedures for your company.
read articleInternational
Businesses enjoy reliable international shipping
Consumers who have a satisfying shopping experience are likely to become repeat customers. FedEx International Connect Plus can help make that happen.
Read Article
Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
Read article
Grow your business, and your reputation, abroad
Small business owners who are ready to expand their reach to new markets are finding an easier way with the help of FedEx International Connect Plus.
Read ArticleInventory management
Managing backorders
Follow these tips to help you deal with backorders without losing customers.
Read article
How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
Read more
4 ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
Read articleNew business
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
Read article
5 tips to recharge yourself and your business
Breathing new life into your business can equip you to face the competition. Check out these engaging ways to recharge your business and help it grow.
Read more
Grand reopening ideas following a disaster or crisis
A grand reopening sign is a welcomed sight after a disaster or crisis. These tips can help you get your business up and running again.
read morePackaging
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
read article
Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
read article
How to sell on Etsy like a pro
What’s the cost to sell on Etsy? How does Etsy shipping work? Find all the answers to your questions about this popular site.
read articlePacking
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
read article
Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
read article
How to reduce shipping costs for small business
Learn how to save on shipping costs - from earning discount shipping rates to lowering packaging expenses.
Read articlePeak
Peak season staffing
Get tips on staffing up for your small business peak season from Ibrahima Diallo, co-founder of Ginjan Bros.
read article
Andi Green talks small-business success
Get small-business strategies from Andi Green, WorryWoos® creator and former winner of a FedEx Small Business Grant.
read article
Seven tips for peak planning
Get advice from FedEx Small Business Grant (a legacy program) winners on how they make the most of their peak season.
read articlePerishable
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
read article
Boarderie’s recipe for success
Learn how Boarderie used e-commerce during the pandemic, partnering with FedEx to deliver fresh, artisanal cheese and charcuterie boards nationwide.
Read Article
Key tips for shipping perishables
Get tips from FedEx and Phillip Rix, of Phillip Ashley Chocolates, on packing and shipping perishables.
Read articlePricing
Pricing for success
Dream Beard participates in Q&A with small business expert, Dawn Fotopulos, about pricing strategy.
Read article
Choosing types of paper for printing
To choose the best type of paper for printing your project, consider factors like finish, thickness and cardstock paper weight.
Read more
Company Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
read article
Best uses for water-resistant paper
Use water-resistant printer paper when you need sheets that can withstand wear and tear. Learn more about printing on synthetic paper and its uses.
read morePrint marketing
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
Read article
Alternative uses for business cardsÂ
From coupons to frequent punch cards, there are many ways to get the most out of your business card.
read more
Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
read moreReturns
Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
Read article
How returns can boost online sales and customer loyalty
Returns are part of selling online. Use these business insights and tips on returns to help boost your online sales and improve customer loyalty.
Read article
A return strategy suited for success
SuitShop shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.
Read articleShipping
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
read article
9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
read article
Businesses enjoy reliable international shipping
Consumers who have a satisfying shopping experience are likely to become repeat customers. FedEx International Connect Plus can help make that happen.
Read ArticleSmall Business Grant Program
AgroThrive: Together we thrive
Learn about 2023 Small Business Grant (a legacy program) winner, AgroThrive.
Read article
The Cupcake Collection: Delivered with love
Learn about 2023 Small Business Grant (a legacy program) winner, The Cupcake Collection.
Read article
BAYDOG: Putting people (and pets) first
Learn about 2023 Small Business Grant (a legacy program) winner, BayDog.
Read articleSustainability
Small businesses focused on sustainability
Read how these FedEx Small Business Grant (a legacy program) winners are making a positive impact on the environment.
Read article
6 tips for more sustainable packaging
Get our tips for choosing more eco-friendly packaging for your business. You'll help conserve natural resources and minimize waste - and grow customer
Read article
How small businesses give back
For some entrepreneurs, doing good and giving back is more than a seasonal theme, it’s a part of their business culture all year.
read articleTechnology
Choose the right ecommerce platform
Get tips to help you choose the right sales platform for your small business.
Read article
Free online marketing tools every entrepreneur should know
Here's a round-up of must-have tools to help run your business marketing faster and more efficiently (bonus, they're all free!).
read article
Integrate shipping software
Understand integration options to help you build FedEx shipping into your e-commerce platform.
Read article